Featured Speakers

Meet the experts of DX Summit 2018: leaders in personalization, voice of the customer (VoC), content management, artificial intelligence and so much more!

Pramod K. Mudrakarta

Senior Ph.D. Student University of Chicago

Nathalie Latourelle

Lead – Digital Experience, MPO National Bank of Canada

Holly O’Neill

Chief Client Care Executive & Head of Consumer Client Services Bank of America

Todd Unger

Chief Experience Officer, SVP Physician Engagement American Medical Association

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Conference Speakers

Hear directly from major organizations, learn the latest best practices and discuss your digital customer experience challenges face-to-face.

Anthony Acerra

Associate Director, Connections Strategy Digitas

Nick Allen

Global Director of Design & UX GE Healthcare

Justin Anovick

Vice President of Product Episerver

Lauris Apse

Senior Director, Digital Products CBC

Jacob Ayoub

Senior Director of Customer & Market Insights Salesforce

Mike Berry

Head of Marketing Technology Shutterfly

Samantha Borowy

Sr. Experience Designer T. Rowe Price Innovation Lab

Margo Broeren

Customer Experience Consultant CUNA Mutual Group

Tony Byrne

Founder & CEO Real Story Group

Brian Chaput

Director, Offering Management, Digital Experience Software IBM

Candace Cui

Sr Manager, Events & Strategic Content Simpler Media / CMSWire

Michelle Cullinan

Digital Strategist Juniper

Scott Delea

EVP Marketing Phase2

Pamela Della Motta

Director of Product, Marketing Technology The New York Times

Brice Dunwoodie

Founder & CEO Simpler Media / CMSWire

Vab Dwivedi

Director of A/b Testing & Analytics Dell

Conor Egan

Chief Customer Evangelist Brandcast

Dino Eliopulos

Managing Director Earley Information Science

Wendy Ellman

Sr. Director of Digital Strategy American Nurses Association

Siobhan Fagan

Managing Editor Simpler Media / CMSWire

Ellen Feaheny

CEO AppFusions

Jason Fields

Chief Strategy Officer Voicify

Serafina Frongia

Vice President Wells Fargo

Matt Gardner

Digital Industry Advisor SAP

Juhee Garg

Senior Product Manager Adobe

Eeshita Grover

Sr. Manager, Technical Communications Cisco

Ginny Heffernan

Business Process Senior Consultant SAP

Rich Hein

Head of Content and Audience Strategy Simpler Media / CMSWire

Antoine Hemon-Laurens

Product Marketing Manager Quadient

Andy Hwang

Director, Business Development Usabilla

John Keough

EVP, Business Development Simpler Media / CMSWire

Jason Korman

Co-Founder and CEO Gapingvoid

Kristian Kristensen

VP of Engineering The New York Times

Stephanie Labudde

Sr. Principal, Global CX Strategy Qualtrics

Nick Laidlaw

Chief Technology Officer Voicify

Barbara Lehman

Executive Director, Digital Transformation Comcast

Hansen Lieu

Sr. Director, Product Marketing for Commerce Cloud SAP

Cinny Little

Senior Analyst Forrester

Diane Magers


David Maxson

Senior Director, Digital Marketing Avery

Todd Miller

VP Customer Success AppFusions

Jay Nadboralski

Director, Channel and Customer Analytics CUNA Mutual Group

Dom Nicastro

Staff Reporter Simpler Media / CMSWire

Aaron Pickrell

Senior Director of eCommerce Technologies Soccer.com

Kristina Podnar

Digital Governance Advisor Kristina Podnar

David Raab

Founder CDP Institute

Vitesh Radhakisson

Lead Technical Architect Productive Edge

Carolina Ramirez

Digital Governance & Capacity Building Lead UNICEF

Joel Ring

VP/GD Data & Analytics Digitas

Katrina Schiedemeyer

Customer Quality Analyst, VOC Oshkosh Corporation

Tom Shapiro

Founder & CEO Stratabeat

Ben Shoemate

Enterprise Web Consultant, Designer and Information Architect Base22

Carmen Simon

Founder Memzy

Brian Solis

Principal Analyst Altimeter @ Prophet

Lauren Taylor

Associate Manager, Internal Communications KFC

Alberto Viotto

Sr. Director, Digital Marketing & Ecommerce Thomson Reuters

Brian Warrick

Executive Vice President & GM Magnolia

Jason Widup

Vice President, Marketing Operations Tableau Software

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