Speakers

Featured Speakers

Meet the experts of DX Summit 2020: leaders in personalization, voice of the customer (VoC), content management, artificial intelligence and so much more!

Kristine Dery, PhDKristine Dery, PhDResearch Scientist, Center for Information Systems Research (MIT CISR)MIT Sloan School of ManagementBenedict EvansBenedict EvansGlobal Technology AnalystCheryl GraceCheryl GraceSVP, U.S. Strategic Community Alliances and Consumer EngagementNielsen

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Conference Speakers

Hear directly from major organizations, learn the latest best practices and discuss your digital customer experience challenges face-to-face.

Melissa BartholomewMelissa BartholomewVP, Digital Experience & PlatformsFreedom MortgageDave BukovinskyDave BukovinskyExecutive Director of Product ManagementCSGTony ByrneTony ByrneFounder & CEOReal Story GroupBrice DunwoodieBrice DunwoodieCEOReworked / SMGSiobhan FaganSiobhan FaganManaging EditorSimpler Media Group, Inc.Sharon FlynnSharon FlynnSenior Manager, Digital Analytics - Digital ChannelsBMO Financial GroupAnnette FranzAnnette FranzFounder and CEOCX JourneyRich HeinRich HeinHead of ContentCMSWireSarah KimmelSarah KimmelVP of ResearchReworked / CMSWireMark NardoneMark NardoneExecutive Vice PresidentPAN CommunicationsAjay SampatAjay SampatSenior Engineering ManagerInstacartGary SchochGary SchochVP & Global GTM Leader – Digital Experience and CommerceHCLGregg ShupeGregg ShupeDigital Experience Thought LeaderProgressJoseph ShusterJoseph ShusterGM, Growth and Strategy, Digital Experience (DX) – North AmericaHCLDoug SuvalleDoug SuvalleVP of OmnichannelGlassboxMatt SwainMatt SwainManaging Director and Practice LeadBroadridgeKatrina TaylorKatrina TaylorHead Of User Experience + Product DesignArmoireShawn WeemsShawn WeemsVice President and Head of Global Digital Content, Merchandising, Localization and AssetsHyatt Hotels Corp.

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