Speaker

Jacqueline Potts

Jacqueline Potts

Vice President, VOC Product Strategy, Marketing & Business Development
Concentrix
Jackie leads the vision and strategy of Concentrix Voice of the Customer solutions to ensure clients continue to drive positive financial outcomes using customer feedback. She has over 15 years’ experience in designing, implementing and supporting VOC programs for Fortune 500 companies.
JACQUELINE'S SESSIONS

Wednesday, October 26

US/Eastern from 1 :55 PM to 2 :15 PM ( 20 mins )

[Breakout] Digital Economy: The Biggest Disruptor to CX

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