Digital Experience Summit gathers the world’s most influential digital customer experience, customer data and customer journey optimization leaders.
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Contentstack™ – the pioneer of headless CMS – allows organizations to manage content across digital channels and create amazing digital experiences. Learn how marquee brands like Best Buy, Chase, Holiday Inn, Icelandair, Morningstar, Express, Miami HEAT, Shell, and Walmart use Contentstack to tell their digital stories at www.contentstack.com.
CSG simplifies the complexity of business by delivering innovative customer engagement solutions that help companies acquire, monetize, engage and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services empower companies to tackle their biggest business challenges and thrive in an ever-changing marketplace. CSG is the trusted provider for driving digital innovation for hundreds of leading global brands.
SAP Customer Experience and CRM solutions. Understand your customers and engage them with hyper-personalized experiences. Give them the freedom to explore and interact – and choose you.
BlueConic, the leading pure-play customer data platform, liberates companies’ first-party data from disparate systems and makes it accessible wherever and whenever it is required to transform customer relationships and drive business growth. Brands worldwide use BlueConic to unify data, and then activate it across customer touchpoints in support of a wide range of growth-focused initiatives, including customer lifecycle orchestration, modeling and analytics, digital products and experiences, audience-based monetization, and more.
Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues.
HCL Digital Experience is the trusted DXP that integrates your processes, content and applications securely into a personalized experience. For digital experiences that matter most, organizations need a rock-solid and reliable platform to deliver the world’s most vital services. From new hybrid-cloud to full cloud-native management and deployment tools — and a new intuitive user interface for content creation and new actionable insight tools — HCL Digital Experience continues to empower you to digitize your business-critical processes and applications.
Over 2,000 global brands, including one-third of the Fortune 100 companies, leverage the power of Khoros’ award-winning customer engagement platform to create customers for life. Our innovative enterprise solutions ensure success across digital customer service, messaging, chat, online brand communities, and social media management. Combined with our industry-leading services, Khoros enables brands to connect with customers throughout their entire digital journey. Khoros powers more than 500 million daily digital interactions and leverages AI to turn these interactions into insights and action. Recognized nationally and locally as one of the Best Places to Work, Khoros has 11 offices globally and Vista Equity Partners is its lead investor.
Kitewheel empowers the world’s largest businesses to understand and improve the consumer experience with the leading customer journey management platform. Kitewheel’s innovative Customer Journey Hub orchestrates intelligent customer journeys by unifying decisions across disparate systems, touchpoints, and technologies and provides seamless customer experiences that drive real-time revenue as well as long-term loyalty through journey analytics and orchestration.
No matter where you are in your marketing journey, SAS can help you go from data to decision with confidence and speed. SAS gives you everything you need to better understand your customers and create more relevant, targeted and personalized communications across all marketing channels.
Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.
TABLE provides all in one, on demand interactions across the entire customer journey. From consideration, through ownership, TABLE allows seamless conversations with your customers to ensure an unforgettable experience.
Tealium connects data so brands can connect with their customers. We empower companies to create a unified, real-time data infrastructure making customer data more valuable, actionable, and secure.
UserTesting is the leading provider of on-demand human insights. More than half of the world’s top 100 brands rely on the UserTesting Human Insight Platform to help them make customer-informed decisions at the speed business demands. Experience professionals across research, design, product, and marketing can confidently and quickly create the best experiences for their target audiences using real customer insight–helping to grow brand loyalty and revenue.
Appnovation delivers people-inspired digital business solutions. We seamlessly integrate strategy, user experience, data science, development, deployment and managed services to deliver digital experience that drive innovation and growth.
FullStory helps businesses understand, measure, and improve their digital experience across sites and apps.
Indicative is the only product analytics platform that connects to your data warehouse. Understand your customers with Indicative – pinpoint and eliminate areas of friction and identify areas to convert, engage, and keep customers coming back.
Intellum provides the customer education platform that large brands and fast-moving companies rely on to improve product utilization, customer retention, and revenue. Intellum’s scientific, data-driven approach is based on 20 years of industry experience and the Intellum Platform includes all of the tools an organization needs to create, deploy, manage, track, and continuously improve highly-personalized, engaging educational experiences.
Vidyard is the video platform that helps businesses drive revenue through the strategic use of online video. Going beyond video hosting and management, we help businesses connect with more viewers through interactive and personalized video experiences, learn powerful insights on their viewing audience, turn insights into action with enterprise integrations, and prove the impact of their video programs.
Tomorrow’s CX, Today. Acquire is a conversational customer engagement platform that empowers companies to deliver exceptional experiences.
Alida created the world’s first CXM and insights platform, for the world’s most customer-obsessed brands, to turn customer truth into action. Our unparalleled approach of coupling broad feedback with deep insights creates lasting customer relationships and builds brands that stand the test of time.
SilverTech is a digital marketing and technology company redefining how businesses engage with their customers. Founded in 1996, SilverTech delivers digital strategies and solutions that connect user experiences with innovative tech to maximize results.
CMSWire.com, published by Simpler Media Group, Inc, is read by over 3 million influential digital and marketing executives a month. Our daily updates keep you in the know about digital customer experience, digital workplace technologies and practices, and the latest on intelligent information management.
Reworked is a new publication for a new era of work. How we work, where we work and how work gets done has undergone a dramatic transition in recent years, but that evolution has now gone into hyper-drive. Reworked is dedicated to covering the people, the culture, the technology and the infrastructure that makes up our quickly evolving workplaces.
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