Digital Experience Summit gathers the world’s most influential digital experience, customer experience, customer data and customer journey optimization leaders.
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NOTE: DX Summit has been rebranded as the CMSWire CONNECT customer experience conference. Please head over there for current information.
CSG simplifies the complexity of business by delivering innovative customer engagement solutions that help companies acquire, monetize, engage and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services empower companies to tackle their biggest business challenges and thrive in an ever-changing marketplace. CSG is the trusted provider for driving digital innovation for hundreds of leading global brands.
We make success a reality for organizations by bringing them closer to their customers through meaningful interactions and powerful insights. Since 2007, we’ve been the industry leader in building community and engagement solutions. Our robust Engagement Platform, built on this decade of experience, delivers powerful online communities and communications software designed to engage your users across every stage of their journey. We serve more than 3,000 customers, representing over 350,000 online communities with greater than 200 million users in more than 42 countries worldwide.
Tealium connects data so brands can connect with their customers. We empower companies to create a unified, real-time data infrastructure making customer data more valuable, actionable, and secure.
Supersonic. That’s how web and product optimization should feel. Enterprises have to move at high speed, adapting quickly to the needs of customers, the challenges of competitors, and the changing nature of markets.
Our easy-to-use platform helps you kickstart campaigns in days, not months. Which is just one of the reasons why we get you to a higher ROI faster than anyone else.
With embedded AI and automation, our experimentation, personalization, and feature management platform lets marketing, product, and tech teams create richer digital experiences for customers, fast.
Headquartered in the heart of technology, we are a San Francisco-based Sitecore consulting firm with the energy and excitement to turn your digital experience dreams into reality. With over 10 years experience as a certified Sitecore partner, we have the expertise to solve even the toughest business challenges. We have experience working with a variety of mid to enterprise size clients, offering a multitude of services including strategy, training, development, web management and more, all related to your digital needs.
Concentrix is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients by reimagining everything CX through Strategy + Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.
Contentstack is the Content Experience Platform (CXP) category leader enabling enterprise developers and business teams to build and deploy content across every channel and touchpoint in the consumer journey. With a focus on accelerating idea-to-life, Contentstack’s built-in collaboration tools enable businesses to keep content and customer experience fresh.
Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues.
Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the No. 1 enterprise experience platform, Medallia Experience Cloud is the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.
At Optimizely, we’re on a mission to help people unlock their digital potential. With our leading digital experience platform (DXP), we equip teams with the tools and insights they need to create and optimize in new and novel ways. Now, companies can operate with data-driven confidence to create hyper-personalized experiences. Building sophisticated solutions has never been simpler. Optimizely’s 900+ partners and 1100+ employees in offices around the globe are proud to help more than 9,000 brands, including Toyota, Santander, eBay, KLM and Mazda, enrich their customer lifetime value, increase revenue and grow their brands. Learn more at optimizely.com.
Simplify Common Marketing and IT Challenges
With Progress Sitefinity’s intuitive, intelligent tools for marketers and flexible, extensible platform for developers, both teams can easily deliver unique experiences that drive ROI and reduce total cost of ownership. Build a connected Digital Experience Platform with Sitefinity at the foundation. Get unmatched support for critical DXP capabilities, such as content management, personalization, cloud deployment and more.
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral offers three key products in its portfolio including RingCentral MVP™, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video™, the company’s video meetings solution with team messaging that enables Smart Video Meetings™; and RingCentral cloud Contact Center solutions. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.
No matter where you are in your marketing journey, SAS can help you go from data to decision with confidence and speed. SAS gives you everything you need to better understand your customers and create more relevant, targeted and personalized communications across all marketing channels.
SearchBlox simplifies enterprise search for complex organizations. Our intuitive and intelligent tools offer out-of-the-box set up, secure encryption, and low total cost of ownership. AI-powered solutions optimize each step of the search journey to dramatically improve engagement. SearchBlox is the easy choice for leaders in financial services, healthcare, and government.
Verint® (Nasdaq: VRNT) helps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data and experiences across the enterprise. The Verint Customer Engagement portfolio draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement™ to help customers close The Engagement Capacity Gap™. Learn more at Verint.com.
Vidyard is the video platform that helps businesses drive revenue through the strategic use of online video. Going beyond video hosting and management, we help businesses connect with more viewers through interactive and personalized video experiences, learn powerful insights on their viewing audience, turn insights into action with enterprise integrations, and prove the impact of their video programs.
Nerdery is a digital product consultancy.
Grow revenue and deliver exceptional experiences through well-designed digital products. Successful digital products are built for what we need today and can anticipate and scale for the needs of tomorrow. Nerdery helps you keep up with the changing needs of consumers, while delivering best-in-class design and engineering — ensuring your products hit the mark every time. Our team of passionate, multidisciplinary Nerds are unafraid to explore the boundaries of what’s possible – merging data-driven principles and creative, sustainable implementation.
CMSWire.com, published by Simpler Media Group, Inc, is read by over 3 million influential digital and marketing executives a month. Our daily updates keep you in the know about digital customer experience, digital workplace technologies and practices, and the latest on intelligent information management.
Reworked is a new publication for a new era of work. How we work, where we work and how work gets done has undergone a dramatic transition in recent years, but that evolution has now gone into hyper-drive. Reworked is dedicated to covering the people, the culture, the technology and the infrastructure that makes up our quickly evolving workplaces.
February 16-17, 2022
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October 26-27, 2022
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