Speaker

Mark Smith

Mark Smith

VP of Digital Engagement Solutions
CSG
As Vice President of Digital Engagement at CSG, Mark Smith draws from more than 20 years of global experience helping businesses deliver better consumer engagement through solutions that unify the “logic” layer of today’s customer-facing technology. The founder of Quadstone and then Kitewheel, Smith is an industry pioneer regarding the analytics of customer behavior and orchestration of customer journeys.

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