Kristine Dery is the Professor of Work, Technology and Innovation at Macquarie Business School, and an Academic Research Fellow with MIT Sloan Center for Information Systems Research (MIT CISR).
Kristine’s current research explores what it takes for large companies to transform their workforce to be relevant in a digital world. Together with colleagues at MIT CISR, Kristine has recently published a framework that helps firms understand the degree to which their workforce is future-ready. Kristine’s previous research has explored the employee experience in the context of Agile Ways of Working, Virtual Connectivity, and also what it takes to attract and retain the Talent with the digital skills to successfully deliver on the challenges of new digital business models. She works closely with research colleagues both at MIT CISR and Macquarie Business School to ensure that her research is integrated into the broader context of digital transformation.
Wednesday, October 21
US/Eastern from 11 :10 AM to 11 :45 AM ( 35 mins )
[Keynote] The CX-EX Connection (*All Times EDT)
In this keynote address, MIT research scientist Kristine Dery shares the findings from her research on the dynamic between technology and the way that people work, including the design and management of the workplace to understand how organixations use digital capabilities internally to create more effective ways of working, and the impact of new ways of engaging with talent in the digital era.
Main Stage
INTEGRATE: Connecting People, Processes + Platforms with Excellence
Virtual Session
Engage today's top digital customer experience executives.
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