Speaker

Greg Kihlstrom

Greg Kihlstrom

Principal, Chief Strategist
GK5A
Greg is a best-selling author, speaker, and entrepreneur, currently an advisor and consultant to top companies on customer experience, employee experience, and digital transformation initiatives as Principal and Chief Strategist at GK5A. He is also the host of The Agile Brand with Greg Kihlström podcast. He is a two-time CEO and Co-Founder, growing both companies organically and through acquisitions, and ultimately leading both to be acquired (one in 2017, and the other in 2021). As a strategist, digital transformation, and customer experience advisor, he has worked with some of the world’s top brands, including Adidas, Choice Hotels, Coca-Cola, Dell, FedEx, HP, Marriott, MTV, Starbucks, Toyota, and VMware.
GREG'S SESSIONS

Thursday, August 18

US/Eastern from 12 :15 PM to 12 :45 PM ( 30 mins )

[Discussion] How AI Is Evolving the Customer Experience

Main Stage

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