Christopher Stark

Director of Business Value Consulting

Khoros

Christopher Stark is the Director of Business Value Consulting at Khoros. Stark, who was previously a customer experience Director with Nike, leads the company’s BVC group with a clear mandate for growth and customer experience innovation. His unique expertise building a customer experience program and implementing Khoros CX Insights at one of the world’s largest retail giants is invaluable in understanding configuration and time-to-value for onboarding new clients.

CHRISTOPHER'S SESSIONS

Thursday, October 28

US/Eastern from 1 :45 PM to 2 :10 PM ( 25 mins )

WATCH NOW

[Breakout] Stop the Silo: How to Measure, Improve, and Create Growth Through the CX Journey

Siloed data creates siloed teams, which creates siloed experiences. A proliferation of VoC efforts results in a myopic approach to acquiring and acting on CX insights. Learn how a holistic approach to gathering customer insights through ingestion of omni-channel insights provides one view of the customer journey for growth and efficiency.

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Christopher Stark

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