Cem Yöndem

Cem Yöndem

VP of End-to-End Digital Customer Relationship Management - IT Platforms
Schneider Electric
Cem has been an active business leader in Schneider Electric for the past 20 years, holding several different positions in Business Operations and Digital Transformation in multiple global locations.
Currently, Cem is leading the IT Platforms, where he is focused on the company’s digital transformation to deliver frictionless end-to-end digital relationships of the future for customers and frontline employees to enable growth and customer loyalty.

Prior to becoming IT Platforms VP, Cem led Quality and Customer Satisfaction, ERP Deployment, IT and Business Transformation, and other senior positions across the globe. Cem has a bachelor’s degree in Computer Science and a master’s degree in Information Science, both from Ege University, Turkey, and an e-MBA from ESCP Business School, France.

Wednesday, October 26

US/Eastern from 12 :55 PM to 1 :20 PM ( 25 mins )

[Breakout] Unlocking Experience Data: How to Transform your Organization into a Customer-Centric Machine

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