Don’t Miss the Best Digital Experience Conference of 2020

Top 3 Reasons to Attend

  1. Master the digital mayhem!

    Take a guided tour through the modern digital customer experience ecosystem, learn strategies for building high performance teams, leveraging the latest in customer data platforms and navigating the procurement minefield.

  2. See inside world class digital, VoC and Customer Experience teams

    Get unique, honest insights via practical case studies delivered by your peers. Hear from top tier organizations like Google, SunTrust Bank, University of Calgary, Shutterfly and many others.

  3. Spark your innovated juices via cross-industry insights

    Share lessons learned, challenges and ideas with your peers from a range of industries. Benefit from the novelty of new perspectives across similar challenges.

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Attendees Rave About DX Summit


Agenda Satisfaction

"Diverse, applicable topics with real-world examples in most sessions."


Networking Satisfaction

"I love the community and networking with a high-caliber of people."


Recommendation Rate

"The general feeling is really positive. I'm excited to tell others about DX Summit."

Become a Digital Experience Pioneer!

The DX Summit conference serves customer experience and digital marketing leaders tackling voice of the customer (VoC), machine learning and AI, big data and analytics, optimization and digital experience challenges. Learn cutting-edge CX strategies to lead your organization into the future.

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Conference Tracks

Transformation & Leadership

Transformation & Leadership

Transformation & Leadership

Look into the future of human, digital interaction and build better, stronger teams for customer-centricity.

VoC & Customer-Driven Design

VoC & Customer-Driven Design

VoC & Customer-Driven Design

Develop a Voice of the Customer program and learn how digital behavior shifts lifetime customer value.

Digital Operations & Platforms

Digital Operations & Platforms

Digital Operations & Platforms

Design your next gen DX stack and see how other organizations define, plan and dashboard through DX Live Tours.

AI, Machine Learning & Automation

AI, Machine Learning & Automation

AI, Machine Learning & Automation

Advance your AI knowledge and find success with customer data platforms and strategies.

Customer Data & Analytics

Customer Data & Analytics

Customer Data & Analytics

Measure and optimize micro-moments and create customer journey mapping for the real world.

Who Should Attend?

Join 400+ attendees from industry-leading organizations like these:

  • Sr Manager, Marketing Operations at Seventh Generation
  • Director of Digital at CapitalOne
  • Head of Digital at MassMutual
  • Director of Digital CX Optimization at Dell
  • Digital Testing Manager at Domino's Pizza
  • Experience Design Manager at Cisco
  • VP Digital Strategy at the American Lung Assocation
  • AVP of the Federal Reserve Bank
  • VP, eCommerce at Tyson Foods
  • Director of Customer Experience at E*TRADE
  • ‎Digital Director of the Chicago Bulls
  • Digital Experience Lead at AllianceRx Walgreens Prime
  • SVP Marketing at 1st National Bank
  • Director of Digital Marketing & Social Media at Oklahoma State University
  • VP at Whole Foods Market 365

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