Take a guided tour through the modern digital customer experience ecosystem, learn strategies for building high performance teams, leveraging the latest in customer data platforms and navigating the procurement minefield.
Get unique, honest insights via practical case studies delivered by your peers. Hear from top tier organizations like Google, SunTrust Bank, University of Calgary, Shutterfly and many others.
Share lessons learned, challenges and ideas with your peers from a range of industries. Benefit from the novelty of new perspectives across similar challenges.
Agenda Satisfaction"Diverse, applicable topics with real-world examples in most sessions."
Networking Satisfaction"I love the community and networking with a high-caliber of people."
Recommendation Rate"The general feeling is really positive. I'm excited to tell others about DX Summit."
The DX Summit conference serves customer experience and digital marketing leaders tackling voice of the customer (VoC), machine learning and AI, big data and analytics, optimization and digital experience challenges. Learn cutting-edge CX strategies to lead your organization into the future.
Look into the future of human, digital interaction and build better, stronger teams for customer-centricity.
Develop a Voice of the Customer program and learn how digital behavior shifts lifetime customer value.
Design your next gen DX stack and see how other organizations define, plan and dashboard through DX Live Tours.
Advance your AI knowledge and find success with customer data platforms and strategies.
Measure and optimize micro-moments and create customer journey mapping for the real world.