Why Attend

Don’t Miss the Best Digital Experience Conference Series of 2021

Top 3 Reasons to Attend

  1. Master the Digital Mayhem!
    Take a guided tour through the modern digital customer experience ecosystem, learn strategies for building high performance teams, leveraging the latest in customer data platforms and navigating the procurement minefield.

  2. See inside world class digital, VoC and Customer Experience teams
    Get unique, honest insights via practical case studies delivered by your peers. Hear from top tier organizations like Google, Hyatt, Lyft, IBM, MIT, and more!

  3. Spark your innovated juices via cross-industry insights
    Share lessons learned, challenges and ideas with your peers from a range of industries. Benefit from the novelty of new perspectives across similar challenges.

Become a Digital Experience Pioneer!

The DX Summit conference series serves customer experience and digital marketing leaders tackling voice of the customer (VoC), machine learning and AI, big data and analytics, optimization and digital experience challenges. Learn cutting-edge CX strategies to lead your organization into the future.

Conference Tracks

DESIGN: A 2020+ Customer Experience

Design a human-centered digital experience practice, with a holistic focus on your users and their journeys.

INTEGRATE: Connecting People, Processes + Platforms with Excellence

Lead championship-quality teams, structure processes more effectively and drive strategic execution with a CX mindset that conquers legacy systems.

OPTIMIZE: Activating Data + Analytics

Rev up your DX engine and activate data to deliver new performance results through analytics optimization and DX tuning.

BUILD: Tech Platforms + Fitness

Build an omnichannel tech stack that powers the organization to activate new services and growth, and strengthens digital capabilities.

INNOVATE: Growth through Evolution

Identify the next opportunities to evolve as an organization, learn to grow and apply organizational ingenuity that builds revenue streams, revamp as your enterprise DX matures.

Who Should Attend?

Join attendees from industry-leading organizations like these:

Marketing Manager,
Amazon Web Services

Director, Digital Transformation, Capgemini

Marketing CTO,
JPMorgan Chase

Senior Data Analyst - Digital Customer Experience, Discover

Manager, CX Product Operations, DropBox

Director of IT,
King's Hawaiian

Senior Digital Analytics Analyst, Mayo Clinic

Head of Global Strategy and Market Enablement, Google

Chief Communications Officer, American Dental Association

Customer Experience Strategist, Cellular One

Director of Marketing,

Voice of the Customer, Customer Success, Hubspot

Engineering Manager, Growth,

Vice President, Global Head of Content Strategy, Met Life

Senior Manager, Digital Experience, Arc'teryx

Senior Manager UX Design, CenturyLink

Director, Design Analytics,

CX ICT Manager,
Fiat-Chrysler Automotive

Senior Manager, UX,
Johnson & Johnson

Digital Lead,
MassMutual Financial

Assistant Vice President - Digital Solutions, T. Rowe Price

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