Thursday, February 25
12 :25 PM - 12 :50 PM EST ( 25 mins )
Do you have the keys to drive your customer’s digital behavior? With data in hand, businesses require a well thought out design for understanding and acting on the data. Companies who knew how to leverage customer data in 2020 had an upper hand in surviving an economically tumultuous year, by not just responding to data, but driving customer activity based upon it. With a global recession anticipated to last through 2022, according to the World Economic Forum, businesses who re-up their customer journeys using customer activity data effectively will have an upper hand in thriving through the recovery.
In this discussion, panelists will share:
Engage today's top digital customer experience executives.Learn More