[Main Stage Keynote] Unlock the One Workforce Advantage to Empower Exceptional CX Teams

This session will teach you how to unlock the One Workforce Advantage to break down silos and empower your teams across your enterprise, resulting in streamlined, positive and impactful experiences for both your employees and your customers.

Attend this session to learn: 

• The concept of One Workforce and why the approach is so critical now
• Understand how One Workforce creates and supports a unified front across your entire enterprise
• Realize how a One Workforce unified front affects and impacts your customer journey experiences