Thursday, October 27
11 :55 AM - 12 :20 PM EST ( 25 mins )
Spending on customer experience continues to increase, but where are organizations investing? In our State of Customer Experience Technology Report, we uncovered some critical trends to help contact center leaders develop plans for transforming how their contact centers engage with customers across all channels.
Join Erik Smith, Digital Principal at RingCentral as he discusses:
Main Stage