Thursday, May 19
11 :45 AM - 12 :10 PM EST ( 25 mins )
Frequently Asked Questions (FAQs) are found on many websites to provide precise answers instead of just a list of documents in search results. But they are time-consuming to manually produce, the answers get out of sync with other website content, and they rarely address more than 10% of customer questions. But now we can reduce support calls and automatically generate FAQs using AI.
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