[Main Stage] Improve Self-Service with SmartFAQs Powered by AI

Frequently Asked Questions (FAQs) are found on many websites to provide precise answers instead of just a list of documents in search results. But they are time-consuming to manually produce, the answers get out of sync with other website content, and they rarely address more than 10% of customer questions. But now we can reduce support calls and automatically generate FAQs using AI.

Join this session to learn: 

• How to improve customer engagement on your website by providing smart answers
• How SmartFAQs can automatically generate content-rich questions and answers from your existing content
• How to stop manually creating answers, duplicating answers, and providing different answers