Thursday, February 25
3 :20 PM - 4 :00 PM EST ( 40 mins )
[Keynote Address] Seizing the Moment: Creating a Customer Engagement Movement
How does the U.S.’s 8th-largest insurance business leverage insights and drive growth through innovation, business performance and customer engagement? Chief Operating Officer Telisa Yancy will share how the pandemic of 2020 accelerated the company’s commitment to customers, communities and it’s vision to inspire, protect and restore dreams.
In this session, Telisa will discuss:
- Leading by example
- Data and tech strategy embedded within the AmFam business
- Co-creating success
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