[Discussion] How AI Is Evolving the Customer Experience

AI promises to provide us with information that can transform the interactions we have with our customers. At every touch point, brands now have the opportunity to gain valuable insights on the individual needs and pain points of their consumers. In this panel, we’ll learn how to provide intuitive and personalized connections using AI.

Topics may include:

• How to build a more human AI interface
• What Does the AI-Powered Journey look like
• How to increase customer satisfaction metrics at each touch point