Wednesday, February 16
12 :15 PM - 12 :40 PM EST ( 25 mins )
In this digital age of technology, CX leaders everywhere are deluged with talk of AI, AI, AI and pressure to adopt high-cost AI solutions to solve all the world’s (or at least their own org’s) problems - but this drive to adopt AI quickly hits the brick reality of ambiguous ROI and high-risk investment. Learn in this case study how robotic process automation or RPA can be used to slide intelligently and cost-effectively into AI (or not, as the case may be).
In this session, you will learn:
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