Health & Safety Preparedness Plan

Your health and safety is our #1 priority. We have taken enhanced measures to make the conference as safe as possible for our attendees, staff and sponsors. However, an inherent risk of exposure to COVID-19 exists in any public place where people are present and we cannot guarantee that you will not be exposed.

The Centers for Disease Control and Prevention advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.  Attendees should evaluate their risk in determining whether to attend. By attending DX Summit 2020, you are voluntarily assuming all risks related to exposure to COVID-19. Visit the CDC website for the latest guidelines.

We are closely monitoring COVID-19 information and updates from the CDC as well as other federal, state and local authorities. Following CDC recommendations, additional precautionary measures to support the health and safety of attendees at any future in person meeting are being adopted. As this is an evolving situation, we are continually reviewing policies and will update the meeting status as needed. Please continue to visit this site for the latest information.

FAQs

COVID-19 Related Updates

Hyatt’s Global Care & Cleanliness Commitment:
 
  • Colleague certification, trainings and recertification process for hygiene and cleanliness
  • Increased frequency of cleaning with hospital-grade disinfectants on all high-touch surfaces and areas such as lobbies, guest rooms, restaurants, meeting and event spaces, recreational areas, public restrooms, fitness centers, elevator buttons, all employee areas, and more
  • Implementation of enhanced food safety and hygiene protocols for restaurants, room service, and group meetings and events
  • Prominently placed hand sanitizer stations throughout hotel public and employee areas and entrances
  • Exploring purification and sanitization device installation in an effort to ensure air quality
  • Protective masks and other equipment worn by hotel colleagues
  • Social distancing guidance in public areas across hotel properties
  • Evolving new policies in consideration of guidance and information shared by various health organizations such as the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), local authorities, and other leading organizations and experts
  • PPE will be provided for all conference attendees (masks & hand sanitizer)
  • A registered nurse will be onsite throughout the conference to assess any illnesses and administer testing for those who may wish to be tested.
  • Contactless technology will be implemented for onsite registration, session attendance and exhibitor connections
  • Meeting rooms will be set to allow for 6′ of social distancing
  • One-way traffic lanes with 6′ of distancing will be marked throughout the conference center and meeting rooms
  • Entrance and exit doors will be clearly marked to direct traffic flow
  • Live video feeds will be available in overflow meeting rooms and through the conference mobile app

Yes! Per the latest CDC Recommendations:

  • CDC recommends that people wear cloth face coverings in public settings when around people outside of their household, especially when other social distancing measures are difficult to maintain.
  • Cloth face coverings may help prevent people who have COVID-19 from spreading the virus to others.
  • Cloth face coverings are most likely to reduce the spread of COVID-19 when they are widely used by people in public settings.
  • Cloth face coverings should NOT be worn by children under the age of 2 or anyone who has trouble breathing, is unconscious, incapacitated, or otherwise unable to remove the mask without assistance.

Yes! The conference organizer will provide all attendees with a mask and hand sanitizer. The hotel will also have hand sanitizer readily available throughout the conference center and all public spaces.

General precautions that are taken to prevent the spread of any cold or flu virus include:

  • Maintain social distance guidelines
  • Wear a mask in all public spaces and meeting areas
  • Follow all posted directional signage
  • Frequent hand washing with soap and water
  • Avoid touching your eyes, nose, or mouth with unwashed hands
  • Cover your mouth and nose when coughing and sneezing
  • Avoid close contact with anyone who has a fever and/or cough
  • Stay in your room and seek medical care if you are feeling sick

Conference Registration

We understand the uncertainty that still exists due to the COVID-19 pandemic. Therefore we have decided to revise our standard cancellation policy and offer RISK FREE registration. This means you may register for this event now and should circumstances change affecting your ability to attend, you may cancel without penalty up until two-weeks prior to the event (September 28, 2020). Any cancellations after September 28, 2020 are non-refundable

Hotel

Hyatt Hotels Corporation is extending its change and cancellation policy for stays through July 2021 to provide guests with added flexibility as they return to travel.

Reservations, including Advanced Purchase Rate bookings, that are booked July 1, 2020, and beyond for any future arrival date through July 31, 2021, can be canceled at no charge up to 24 hours ahead of arrival.

Air Travel

Most airlines remain flexible with their cancellation policies and are waiving change fees. Please check with your preferred carrier for the most up-to-date information.

Yes! For those unable to travel to the event we will be offering a Virtual Pass.

This will include:

  • Live stream from the keynote room including an opportunity to submit questions
  • Live stream of select breakout presentations including an opportunity to submit questions
  • All of the presentation decks and handouts
  • 1:1 video meeting scheduling with attendees and sponsors (optional)
  • Exclusive online-only programming options and networking opportunities
  • On-demand viewing of all recorded content for 90-days

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