Frequently Asked Questions (FAQ)

What is DX Summit?

The DX Summit conference is a highly curated, vendor-neutral event in its fourth year, produced by SMG/CMSWire. DXS serves enterprise-level leadership and practitioners grappling with voice of the customer (VoC), machine learning and AI, big data and analytics, optimization and digital experience platform challenges.

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Who organizes DX Summit?
DXS is the creation of Simpler Media Group, publisher of CMSWire. Learn more about us and meet the team on our About DXS page.

The Attendee Experience

Who should attend DX Summit?
DX Summit will gather leaders in digital transformation, analytics and optimization managers, customer experience and VoC owners and teams working in producing high-quality digital content. Learn more from our Why Attend page.

What kind of topics should I expect?
DXS is focused on the most innovative practices and technologies around customer-centric culture, testing and optimization, big data and analytics, voice of the customer (VoC) and customer journey mapping, DX technology platforms and projects, artificial intelligence, machine learning and more. See our conference tracks and sessions on the Agenda page.

What are Live Tours?
Live Tours are a unique way to see into an organization’s digital technology stack and understand how they build out DX projects. See the Agenda page for this year’s live tours.

What are Innovation Spotlights?
Innovation spotlights at DXS are high-impact case studies featuring the latest digital customer experience technologies. Attendees interact with our technology partners in fast-paced rotating mini-sessions in our Innovation Garden. Learn more about these technologies on the Sponsorship page.

Groups & Conference Pricing

How much does DX Summit cost?
Check out the registration pricing page for all our pass options. Whether you want to attend for two days or get the full experience with workshops, we have options available for you.

Do you offer group discounts?
We do! If you have 2 or more members in your group, we have a number of discount options on our pricing page.

Do you have a hotel room discount for my stay?
There are a limited number of rooms at the discounted rate of $249/night available at the Radisson Blu Aqua until October 15, 2018. Reserve your stay here.

If there are no more rooms available for your selected nights through online booking, reach out to the Radisson Blu Aqua hotel reservations department by phone (+1-312-565-5258) and mention “DX Summit 2018” to inquire about discounted rates.

Do you offer discounts for non-profit organizations?
Yes! We offer a 20% off discount for non-profit organizations. Please contact us directly for the discount code.

Getting Involved

Are there partnership opportunities?
Yes! Visit our sponsorship page for more information.

Are there speaking opportunities available?
If you are interested in speaking and think you would be a good fit for our agenda, please email ops[at]dxsummit.com with speaking samples, an abstract and contact information.

Is there a press contact for DX Summit 2018?
Yes! If you are a member of the press and would like to cover DXS on-site or prior to the conference, please email us at info[at]dxsummit.com.

Can I get 1:1 time with speakers?
Absolutely! DXS is committed to providing an intimate experience where you can pick the brains of speakers and attendees alike to help solve your digital CX challenges.

What is the official social media hashtag for this event?
#DXS18 is the official hashtag for DXS 2018 on Facebook, Twitter and Instagram. Here are links to follow us on Facebook, Twitter and Instagram.

Do you have a mobile app for DX Summit 2018?
Yes! After you register for DXS, you will be sent additional information on how to download the official conference app.

Ready to Register?

The best way to get the answers to your questions is to attend the DX Summit conference yourself!

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If you have additional questions, please feel free to use our Contact Us page.

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