About Digital Experience Summit

Digital Experience Summit 2020 is the premier digital customer experience conference of 2020. The event is produced by Simpler Media Group, the publisher of CMSWire and Reworked.

During this 3-day conference, DX Summit attendees have the unique opportunity to see the world’s best digital customer experiences first-hand through case studies, presentations and workshops. Discover the latest digital customer experience trends, best practices and research.

View the Agenda

Meet the DX Summit Team

Trey Smith

Trey Smith, CMP
Vice President of Events, Simpler Media / CMSWire
Brice Dunwoodie

Brice Dunwoodie
President & CEO, Simpler Media / CMSWire
Michelle Egner

Michelle Egner
Dir. of Event Programming, Simpler Media / CMSWire
Siobhan Fagan

Siobhan Fagan
Editorial Manager, Simpler Media / CMSWire
Derek Graham

Derek Graham
Sr. Account Manager, Simpler Media / CMSWire
Rich Hein

Rich Hein
Head of Content and Audience Strategy, Simpler Media / CMSWire
Natalie Jeday

Natalie Jeday
Graphic Designer, Simpler Media / CMSWire
Andrew Macaulay

Andrew Macaulay
Sr. Account Manager, Simpler Media / CMSWire
Dom Nicastro

Dom Nicastro
Staff Reporter, Simpler Media / CMSWire

A Community that Cares

Join a smart, friendly community devoted to putting best practices, CX trends and key technologies into action. With high-impact sessions and fun networking hours, DX Summit is the best place to find like-minded peers from major organizations working towards the same goals.

Interact directly with speakers and attendees alike to help solve customer experience challenges together.

No intimidation. No exclusivity. Just friendly insights.

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Informed by 14 Years of Experience

The DX Summit agenda is informed by CMSWire’s diverse community of thought leaders and 14 years of reporting in the digital customer experience field. The DX Summit Advisory Council also provides important perspective on current digital workplace trends and challenges.

Get ready for interactive learning, innovative solutions and the latest digital CX insights.

Over three days, deep dive into real digital workplaces through engaging workshops, Innovation Spotlights, case studies and deep dive sessions. Whether your focus is digital experience strategy, voice of the customer, analytics, AI and machine learning or the newest technology platforms … DXS will give you the latest on modern digital CX trends.

The DX Summit speakers represent the most informed analysts, practitioners and technologists working in modern customer experience including speakers from organizations such as Hilton, Comcast, Thomson Reuters and Wells Fargo.

See the Speakers

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DX Summit 2020 offers multiple registration options from full conference pricing (including workshops) to group pricing for teams. Visit the pricing page for more information.

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For more information on DXS, visit the Frequently Asked Questions page or Why Attend page.

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