What will I learn at DX Summit?
With more than 12 years of market expertise and a community of elite practitioners, CMSWire is uniquely positioned to bring together the world’s foremost digital customer experience leaders for 3 days of education, inspiration and networking. Learn about the four featured tracks at DX Summit that reflect trends in digital customer experience strategy.
View the full 3 day agenda for more information.
Leadership, Vision & Culture
Learn the why and the how of transforming their organizations to be customer-centric, agile and aligned for digital customer experience success.
Digital Experience (DX) Project Success
Prepare for a successful project with CX operating models, roadmaps, procurement strategies, resource planning and a solid understanding of the technology landscape.
Commerce + Experience
The next generation of commerce experiences are personal, voice-driven, augmented, virtual and immersive. Understand the new commerce frontiers.
Analytics, Insights & Action
Advance your practical analytics, machine learning, personalization and optimization skills.
Each workshop is a two-hour interactive seminar designed to help attendees deep dive into big-picture issues. Dig into DX challenges like building engagement cross-departmentally for a more creative culture, measuring customer experience metrics with top tasks or discovering the best method for selecting and adopting new digital technologies. These workshops are led by featured DX Summit speakers to showcase a more intimate, in-depth and directed learning experience.
We have a carefully selected list of vendors that will be presenting their technologies and platforms during the Innovation Spotlights, located in the Atlantic Ballroom. Here you can learn about revolutionary platforms, technology and strategies to create stronger digital experiences for your business from leading organizations in intimate theater-like demos and case studies. For more information, visit our Sponsorship page.