Nov 13 - 15, 2017
Chicago, IL
Nov 13 - 15, 2017
Chicago, IL
Already Registered? Register Today

Discover the strategies, technologies and thought leadership that deliver game-changing digital experiences.

WHEN Nov 13 - 15, 2017

WHERE Radisson Blu Aqua Hotel
Chicago, IL

Digital Experience (DX) Summit 2017

CMSWire’s Digital Customer Experience (DX) Summit 2017 conference brings together the world’s foremost leaders and practitioners who are defining the next generation of digital experiences and creating the organizations and teams that make them a reality.

Don’t miss your opportunity to join this elite community of digital practitioners for a three-day conference (see the agenda) in Chicago filled with education, inspiration, technology demos and networking. Visit our frequently asked questions, what you’ll learn and why attend pages for more details.

See who attended last year’s event:

Humana REI REI

Last Year's Highlights

DX Summit 2017 Themes

Leadership, Vision & Culture
  • DX Visionaries: The future of digital customer experience
  • Creating organizational alignment for world-class digital experiences
  • The state of digital transformation: B2C and B2B, Global 500 to SMB
  • Beyond the hype: what it means to be truly customer-centric
DX Project Success
  • CX operating models and roadmaps
  • Technology procurement strategies
  • Source planning and project management
  • Understanding the current tools and technology landscape
Commerce & Experience
  • Produce the next generation of commerce experiences
  • Trends in virtual, augmented and immersive retail experiences
  • Driving more personal points of contact
  • Modeling and quantifying lifetime customer value
Analytics, Insight & Action
  • Advance your practical analytics
  • How machine learning affects the customer experience
  • Testing and optimization tactics
  • Creating personalized, humanized interactions

View Agenda

Event Details

Nov 13, 2017
8:30 - 17:00 Central Time
Nov 14-15, 2017
8:00 - 18:00 Central Time
DX Summit 2017 221 North Columbus Drive
Chicago, IL 60601 USA

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