strategies, technologies and thought leadership that deliver game-changing digital experiences.
Radisson Blu Aqua Hotel Chicago, IL
Digital Experience (DX) Summit 2017
Digital Customer Experience (DX) Summit 2017 conference brings together the world’s foremost leaders and practitioners who are defining the next generation of digital experiences and creating the organizations and teams that make them a reality.
Don’t miss your opportunity to join this elite community of digital practitioners for a three-day conference (
see the agenda) in Chicago filled with education, inspiration, technology demos and networking. Visit our frequently asked questions, what you’ll learn and why attend pages for more details.
See who attended last year’s event:
Last Year's Highlights
DX Summit 2017 Themes
Leadership, Vision & Culture
DX Visionaries: The future of digital customer experience
Creating organizational alignment for world-class digital experiences
The state of digital transformation: B2C and B2B, Global 500 to SMB
Beyond the hype: what it means to be truly customer-centric
DX Project Success
CX operating models and roadmaps
Technology procurement strategies
Source planning and project management
Understanding the current tools and technology landscape
Commerce & Experience
Produce the next generation of commerce experiences
Trends in virtual, augmented and immersive retail experiences
Driving more personal points of contact
Modeling and quantifying lifetime customer value
Analytics, Insight & Action
Advance your practical analytics
How machine learning affects the customer experience
Testing and optimization tactics
Creating personalized, humanized interactions
The conference will help [you] leverage digital in a transformative way to ensure that data and insights connect people with information and processes that ultimately lead to a better experience.
DX technology continues to evolve rapidly, even if some of the same old tripping points keep re-appearing. Meeting up with other DX pros is a great way to learn from others.
My vision for DX Summit is to help delegates learn how to lead successful projects and ultimately create the kind of superior digital experiences that set their organizations apart.
Nov 13, 2017
8:30 - 17:00 Central Time
Nov 14-15, 2017
8:00 - 18:00 Central Time
DX Summit 2017
221 North Columbus Drive
Chicago, IL 60601 USA