Nov 13 - 15, 2017
Chicago, IL
Nov 13 - 15, 2017
Chicago, IL
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Discover the strategies, technologies and thought leadership that deliver game-changing digital experiences.

WHEN Nov 13 - 15, 2017

WHERE Radisson Blu Aqua Hotel
Chicago, IL

Digital Experience (DX) Summit 2017

CMSWire’s Digital Customer Experience (DX) Summit 2017 brings together the world’s foremost digital and marketing leaders — those who are defining the next generation of digital experiences and leading the teams that make them a reality.

Don’t miss your opportunity to join this elite community of digital practitioners for a three-day conference (see the agenda | see the speakers) in Chicago filled with education, inspiration, technology demos and networking. Visit our frequently asked questions, what you’ll learn and why attend pages for more details.

Attendees include:

Humana REI REI

Last Year's Highlights

DX Summit 2017 Themes

Leadership, Vision & Culture
  • DX Visionaries: The future of customer experience
  • Creating organizational alignment for world-class digital experiences
  • The state of digital transformation: B2C and B2B, Global 500 to SMB
  • Building Voice of the Customer (VoC) into your culture and core
DX Project Success
  • CX operating models and roadmaps
  • RFPs, roadmaps and procurement strategies
  • Hard data on high performance teams
  • Understanding the current technology landscape
Commerce & Experience
  • Produce the next generation of commerce experiences
  • Trends in virtual, augmented and immersive retail experiences
  • DX Lessons: Optimizing commerce experiences
  • Modeling, quantifying and optimizing lifetime customer value
Analytics, Insight & Action
  • Advance your digital analytics practices
  • How machine learning will impact the customer experience
  • Leading testing and optimization tactics
  • Creating personalized, humanized interactions

View Agenda

Event Details

Nov 13, 2017
8:30 - 17:00 Central Time
Nov 14-15, 2017
8:00 - 18:00 Central Time
DX Summit 2017 221 North Columbus Drive
Chicago, IL 60601 USA

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