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Master the Mayhem!
Conquer the Digital Chaos and Deliver Game-Changing Customer Experiences
Unlike many conferences in this space, it's great to find an event full of Fortune 500 leaders looking to change the world.
DX Summit actually brings together a unique experience. The balanced focus on the many aspects of digitization and their impact on customer journey is what makes this a customer experience conference that cannot be missed.
Digital experience technology continues to evolve rapidly, even if some of the same old tripping points keep re-appearing. Meeting up with other DX pros is a great way to learn from others, and I’m really excited to be teaching again at this year’s summit!
Wherever you are and whatever you do, someone is thinking about your digital experience - or not. That is what defines great brands from the rest.
Conference Tracks
INNOVATE: Growth Through Evolution
What to expect:
DESIGN: A 2020+ Customer Experience
What to expect:
BUILD: Tech Platforms + Fitness
What to expect:
OPTIMIZE: Activating Data + Analytics
What to expect:
INTEGRATE: Connecting People, Processes + Platforms with Excellence
What to expect:
Connect with digital CX leaders
Master the Digital Mayhem!
Tone down the noise — at DX Summit you will:
- Gain key digital customer experience skills that help you shape your 2021 initiatives
- Learn first hand how Hyatt, Instacart, Nielsen and more run their digital ops
- Get up to speed on the aspirations and realities of AI, Machine Learning and Customer Data Platforms
Attendees Rave about DX Summit
95%
Agenda Satisfaction
“Diverse, applicable topics with real-world examples in most sessions.”
99%
Networking Satisfaction
“I love the community and networking with a high-caliber of people.”
85%
Recommendation Rate
“The general feeling is really positive. I’m excited to tell others about DX Summit.”
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Who Should Attend
Digital Customer Experience Executives
Customer Engagement Leadership
Analytics and Optimization Owners