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More details on this DX Summit session and presenter(s) soon! Just working on the details to provide great content. Good things come to those who wait.

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Session

DX Case Study

Learn from real stories and real organizations that saw successes in the digital customer experience ecosystem. More information is coming soon!

Wednesday, November 14, 2018

14:15 to 14:30

Digital Operations & Platforms

Afternoon Keynote

How do real organizations create meaningful digital customer experiences? The DXS18 keynotes share inspiration, case studies and how customer-centricity works in real life.

Wednesday, November 14, 2018

14:30 to 15:00

AI, Machine Learning & Automation

Breakout Sessions

The Digital Customer Experience Summit (DXS) team will have a selection of high-impact sessions here for you shortly. Take a deep dive into actionable content from one of our five main conference agenda tracks.

Wednesday, November 14, 2018

13:00 to 14:00

Morning Keynote

How do real organizations create meaningful digital customer experiences? The DXS18 keynotes share inspiration, case studies and how customer-centricity works in real life.

Wednesday, November 14, 2018

8:45 to 9:15

VoC & Customer-Driven Design

Workshops

Join interactive, deep-dive workshops with digital CX leaders that include practical tactics to take back to your team, the latest research on customer engagement and activities to help make sense of the current digital ecosystem.

Monday, November 12, 2018

14:00 to 16:00

Customer Data & Analytics

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