Voice Content and Usability
Preston So (he/him) is a product architect and strategist, digital experience futurist, innovation lead, designer/developer advocate, three-time SXSW speaker, and author of Voice Content and Usability (A Book Apart, 2021), Gatsby: The Definitive Guide (O'Reilly, 2021), and Decoupled Drupal in Practice (Apress, 2018). He has been a programmer since 1999, a web developer and designer since 2001, a creative professional since 2004, a CMS architect since 2007, and a voice designer since 2016. A product leader at Oracle, Preston has led product, design, engineering, and innovation teams since 2015 at Acquia, Time Inc., and Gatsby. Preston is an editor at A List Apart, a columnist at CMSWire, and a contributor to Smashing Magazine and has delivered keynotes around the world in three languages. He is based in New York City, where he can often be found immersing himself in languages that are endangered or underserved.
Thursday, October 28
US/Eastern from 12 :10 PM to 12 :35 PM ( 25 mins )
[Panel Discussion] Getting to Explainable AI
Can you trust your AI? Can your customers? As organizations incorporate AI to drive business impact, they must build transparency, confidence and accountability into the complex decisioning AI makes possible. AI is by nature a complex subject with many facets. In fact, some may consider it a “black box”. However, that is not good for business.
In this panel discussion, we’ll talk with those who are working to unravel the AI black box. Panelists will help define explainable AI, share use cases, discuss data protection and privacy and delve into why organizations need to consider explainable AI in their overall AI strategy.