Matthew Schaeffer

Matthew Schaeffer

Manager, Data & Content Operations
Matthew is manager of the Content Operations team at REI and spends his days creating and optimizing tools, systems, and processes to help content creators work more effectively. He’s currently working to build a digital publishing platform that will enable REI to deliver their customers the content they need when they need it. Before joining REI, Matthew spent almost two decades as a journalist and editor at Forbes, MSN News and other media outlets and startups.

Thursday, February 25

US/Eastern from 1 :40 PM to 2 :05 PM ( 25 mins )

[Panel Discussion] Future Ready CX: A Holistic Approach to Your Customer Experience Toolbox

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