Matt Swain

Matt Swain

Managing Director and Practice Lead
Matt Swain is a recognized Customer Communications industry thought leader and the host of the Reimagining Communications podcast. From delivering keynotes around the world to defining best practices, hundreds of well-known companies have relied on Matt’s expertise and research for their current and future omni-channel communication initiatives. As Managing Director and Practice Lead for Broadridge Customer Communications and CX Consulting, Matt brings invaluable market research and consulting expertise to clients relative to benchmarking, customer experience optimization, and digital transformation.

Wednesday, October 21

US/Eastern from 12 :05 PM to 12 :30 PM ( 25 mins )

Interacting with Customers in the "New Now"

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