Wednesday, May 18
US/Eastern from 2 :00 PM to 2 :30 PM ( 30 mins )
[Networking Break] Virtual Lounge
Join your peers and speakers in the Lounge for virtual networking. Discuss the day's sessions, ask questions, and make connections across industries -- and even across the globe.
How does it work? Move your avatar around the networking space to meet people. To join a conversation, move closer. To leave it, move away. It’s that simple.
Networking Opportunity
Wednesday, May 18
US/Eastern from 2 :55 PM to 3 :30 PM ( 35 mins )
[Closing Keynote] Designing Better Markets for a Better World
Join us as we close out day one of the Digital Experience Summit, "NextGen Customer Service Excellence."
What surprising and unexpected insights can consumer behavior research teach us about designing competitive Voice of the Customer solutions? In this presentation, Professor Markus Giesler will outline some of the latest social science insights into AI-driven experience design.
Together, we will learn how to:
Main Stage
Engage today's top digital customer experience executives.
https://connect.simplermedia.com/contact-us/