Speaker

Mark Smith

Mark Smith

President
Kitewheel
Mark Smith is president of Kitewheel, a Boston-based provider of a cloud-based customer engagement hub for orchestrating real-time consumer journeys across any channel. Prior to joining Kitewheel he held leadership positions at Pitney Bowes Software, Portrait Software, and was the founder and president of the predictive analytics software firm, Quadstone. He has a Ph.D. in mathematics and statistics from the University of Edinburgh. Contact him at msmith@kitewheel.com.
MARK'S SESSIONS

Thursday, July 29

US/Eastern from 12 :15 PM to 12 :40 PM ( 25 mins )

[Panel] What is the Role and Future of AI in CX Excellence?

Panel Discussion

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