Kristian Kristensen is the VP of Engineering, Ecommerce for the New York Times. His group builds and runs the systems powering the Times subscription business. This includes quote to cash systems, manage your account, signup/login, call center, MarTech, and more. During his tenure the Times have added more than 1.5 million new digital subscribers.
Prior to the Times, Kristian ran engineering at GameChanger, an amateur sports scorekeeping startup in New York City. GameChanger exited to Dicks Sporting Goods in November of 2016.
Before GameChanger, Kristian was VP of Engineering at Alphaworks, an equity crowdfunding startup. Previously he was head of platform and backend engineering at Venmo/Braintree. Venmo/Braintree was acquired by Paypal in 2015.
Kristian started his career at Microsoft in their Consulting division where he consulted with the largest Telco in Denmark improving their Call Centers using software.
Kristian holds an M.Sc. in Software Engineering from Aalborg University in his native Denmark. He’s a Certified Agile Leader (CSM), Certified ScrumMaster (CSM), and a Certified Scrum Product Owner (CSPO). He lives in New York City.
The New York Times
As marketing professionals purchase more and more marketing technology to solve their many pain points, a disjointed customer experience could arise due to the siloed nature of these tools. An improved customer experience could be brought about by using the Agile approach in implementing marketing technology. Maximize your investments and ensure a consistent experience in your customers’ journey with cross-team collaboration and product management, as well as a tech stack audit. Learn how The New York Times is bridging the divide between the marketing and technology organizations.
Wednesday, November 14, 2018
11:00 to 12:00
Engage today's top digital customer experience executives.Learn More