Speaker

Katrina Schiedemeyer

Katrina Schiedemeyer

Sr. Customer Experience Center of Excellence
Danone
Katrina Schiedemeyer is an innovative leader in designing and executing strategic initiatives in numerous disciplines. Her expertise includes Customer Experience Design, Supplier Experience, Ethnographic Research, Six Sigma Data Analytics, Lean, and Employee Engagement. Katrina is an engaging and energetic speaker who thrives on transforming complex processes into digestible knowledge. Katrina’s professional career includes leading the Customer Experience & Voice of Customer strategic initiatives at a Fortune 500 company and providing consultant guidance to inspire innovation across numerous organizations. In addition to her professional career, Katrina serves as a Board of Director member for numerous international organizations where she utilizes her deep business knowledge to find innovative problem-solving solutions. Katrina is a prominent public speaker and published researcher certified in project management (PMI), quality engineering (ASQ), predictive and descriptive analytics (Wharton), and continuous improvement (LLC). Katrina is a proud alumna from Louisiana State University (LSUS) where she obtained her MBA in International Business and from the University of Wisconsin, Oshkosh where she obtained a bachelor’s a degree in Supply Chain Management.
KATRINA'S SESSIONS

Friday, October 29

US/Eastern from 12 :15 PM to 1 :00 PM ( 45 mins )

[Awards] 2021 CMSWire CX Leader of the Year Award

Awards Ceremony

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