Andy Hwang

Director, Business Development
Usabilla

Andy Hwang is the Director of Business Development at Usabilla. He will be speaking at DX Summit 2018 this November 12-14, 2018 in Chicago.

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Usabilla   

Session

Lunch & Learn: The Ultimate CX Game Show

Focusing on customer experience is crucial for every business. No longer can the customer experience be an afterthought. To succeed, the customer experience has to be ingrained in the organizational culture. Delivering superior customer experience requires discipline and the orchestration of people, process and design. Test your knowledge of some CX best practices and key stats, and see if you’re a CX pro — and maybe win some prizes.

Monday, November 12, 2018

13:00 to 13:45

Platforms, Stacks & Operational Success

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