Transform VoC into Actionable Insights

Tuesday, November 13, 2018
15:15 to 16:15 Caribbean / Caspian

Overview

In today’s digital age, companies collect feedback in virtually every possible method. However, identifying what data can create the highest return on investment (ROI) is difficult. Learn how to transform a data rich, insight poor culture to one that thrives on knowledge. Gather feedback from various customers without creating survey fatigue. Unite your company’s customer feedback with your design strategies and determine what strategic initiatives will have the highest return on investment (ROI).

VoC & Customer-Driven Design

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