Lunch & Learn: Key Components of DX Success — Where Do You Measure Up?

Monday, November 12, 2018
13:00 to 13:45 Caribbean / Caspian

Overview

Building the right digital experience platform is an integral part of delivering a successful customer experience. Doing so can help you to increase customer loyalty, drive revenue and boost customer lifetime value. Identify the key components of digital experience success and score your platform and strategy against best in class examples with actionable tips and best practices for getting to know your customer, gaining stakeholder alignment and buy in for your customer experience initiative, how to build the right technology platform and how to calculate your ROI.

Platforms, Stacks & Operational Success

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