Building a UEx Strategy for In-Product Self-Help

Wednesday, November 14, 2018
11:00 to 12:00 Caribbean / Caspian

Overview

Digitization has impacted every aspect of products and services. This elevates the importance of enabling a seamless user experience, through in-product user assistance tools to defining the mobile presence and everything else in between. This session walks you through building a UEx strategy for in-product navigation, self-help modules and the impact on rate of adoption and overall customer success.

Analytics, Personalization & Optimization

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