In today’s digital world, we are all growing accustomed to having access to the content we want, when we want it and where we want to consume it. As a company battling for consumers’ attention, how do you map systems to meet the diverse needs of your customers at the exact point of need?
A customer journey map is a visual depiction of the various stages in which a customer engages with your brand. Customer journey maps help organizations better understand the customer experience from end-to-end, which provides helpful insights to maximize campaign effectiveness.
DX Summit’s Customer Journey Bootcamp is a 3-part series of interactive workshops designed to help you develop personas for your customers, learn the language and tools to map your customers’ interactions with your organization and understand the neuroscience behind storytelling for business.
CJ Bootcamp Sessions Include:
To participate in the CJ Bootcamp, during registration you must select the 3-Day Pass or Monday Workshop Pass and then choose the Customer Journey Bootcamp package.
*NOTE: There are a VERY limited number of seats available for this series. Don’t delay, register today!
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